If you open a Course and it appears blank, as in the screen image attached, here are some possible reasons and solutions: 1. If you followed a course link provided by another user, you may be trying to view their assigned Course, rather than your ...

To see the courses you've already completed, first navigate to the Training tab.  This can be found by clicking Training in the menu on the left-hand side of the screen on the Web app, or by clicking the open book icon at the bottom of the screen in th...

Most audio issues with playback on a mobile device are because the mute button is enabled. Before troubleshooting any further, make sure this slider is disabled. Check your mute button (the physical slider on the side of the device), to see if it is in...

If the site isn't loading properly, there may be something blocking ExpandShare's online resources from being used by your web browser.  1. Most often this is a momentary resource issue, and reloading/refreshing your web browser will connect...

If you are unable to scroll down on a question, you might be using an older version of Internet Explorer as your web browser. Some questions and media are not supported on older versions of IE. Try Chrome or Firefox as an alternative web browser, or use th...

    To find checklists, select the checklists on ExpandShare from the home page and click on your location. Now select the checklist you intend to perform, this will bring up the checklist.    Depending on how your checklist is set up, you may have to...

Self Checks are items assigned to a user and are completed by that user. These may also be completed by a manager. These differ from Trainer Checks which are only completed by a manager. To complete a Self Check, start by clicking on the Profile tab. S...

Assigning Automations

How to Complete Health Checks Step 1: Log into your account on the Expandshare App From web browser - https://app.expandshare.com/login/ Download the App here -  Step 2: Navigate to the Tasks tab If on the app - click the checkbox o...

Why doesn't my training have sound? Most audio issues with playback on a mobile device are because the mute button is enabled. Before troubleshooting any further, make sure this slider is disabled. Check your mute button (the physical slider on th...